Does Kept replace our front desk?
No. Your team stays in control. Kept handles calls and inquiries when your team is busy or unavailable.
Patients get answered when your team cannot.
When your team is with a patient or unavailable, Kept answers calls, responds to inquiries, and helps people book. Hear it work.
Voice answer · Sample call
Press play to hear a sample call.
The call
One call, start to finish.
Thursday, 11:47. A patient calls while the front desk is with someone else. Here is the whole call, and what the practice sees after it.
Thursday, 11:47
A patient calls.
The front desk is mid-treatment. The phone rings out.
Kept answers
Thanks for calling Lumen, this is Bella. How can I…
The patient replies
Hi Bella, do you have anything for lip filler this…
Kept answers
Let me check for you. Thursday at two, or four thi…
The patient replies
Two would be great. How much is it, by the way?
Kept answers
It's $650. Can I take your name and the best numbe…
The patient replies
Sure, it's Maya, and my number is five one two, fi…
Kept answers
Perfect, Maya, you're booked for Thursday at two.…
The patient replies
Thank you so much!
Kept answers
You're welcome. We'll see you Thursday. Bye for now!
What the practice sees
Booked. Confirmed by text. Logged.
Every call lands in the monthly report with its outcome.
Voice answer · Sample call
Press play to hear a sample call.
Thanks for calling Lumen, this is Bella. How can I help today?
0
Hi Bella, do you have anything for lip filler this Thursday?
4.5
Let me check for you. Thursday at two, or four thirty. Which suits you?
8.9
Two would be great. How much is it, by the way?
14.1
It's $650. Can I take your name and the best number for the confirmation text?
17.5
Sure, it's Maya, and my number is five one two, five five five, oh one four eight.
24.2
Perfect, Maya, you're booked for Thursday at two. I'll text the details right over.
33.9
Thank you so much!
40.1
You're welcome. We'll see you Thursday. Bye for now!
43.3
Try it live
Pick a reply. See what Kept does.
Four sample conversations. Choose what the patient sends and watch the booking happen.
A missed call gets a reply.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 3 of 3
12:42
- 12:41
Incoming call from (512) 555-0148.
- 12:41
No answer. The caller hangs up.
Hi, sorry we missed your call. This is Lumen Aesthetics. Can we help you find a time?
Your turn. Choose what the patient replies.
Sample data. Nothing here texts a real patient. Open the full demo
How it works
Set up around your practice. Live in 7 days.
Step 4 of 5
Day 7Tested with your team, then live. Calls and inquiries handled at once.
Capabilities
Each one shows its work.
Phone answering
When your team can't get to the phone, Kept answers and takes the caller's details.
See how it worksMissed-call text
If someone calls and nobody answers, they get a text so they can leave their details.
See how it worksInquiry response
Every inquiry gets a fast reply, by voice or text.
See how it worksBooking
Patients book by voice or text, straight onto your calendar. No phone tag for your team.
See how it worksCallback requests
If someone wants a call back, Kept takes their details and sends the request to your team.
See how it worksNo-show follow-up
Patients who miss an appointment get a simple way to reschedule.
See how it worksPatient reactivation
We contact patients who haven't returned, with an invitation to book again.
See how it worksReview requests
After an appointment, Kept asks patients to leave a review.
See how it worksThe math
Compare the monthly fee with one visit.
Extra monthly revenue
$1,200
2.4x the $497 fee
$14,400 over a year
Illustrative math, not a promise. What one visit covers depends on your prices and how often patients return.
Pricing
One service. Everything included.
Priced per location. Set your location count to see the exact setup and ongoing price.
Locations
1
Setup, one time
First location
$1,500
Setup total
$1,500
Ongoing, a month
$497 at 1 location
$497
Ongoing total
$497
Management, reporting and tuning. Your month starts when Kept goes live.
Every location includes
- Phone answering
- Missed call reply
- Inquiry response
- Appointment booking
- Callback requests
- No show recovery
- Patient reactivation
- Review requests
- Reporting
- Ongoing adjustments
Your price
$1,500 setup + $497 a month
for 1 location
Handled properly, provably.
Consent first
Outreach only where you have a basis to contact. Checked per list before anything sends.
Opt-out honored
Every text carries opt-out. A stop reply blocks the number immediately.
Your number stays
Forwarding only, reversible in one place. Nothing gets replaced.
Everything logged
Calls, texts, bookings, and edits land in your monthly report with before and after.
FAQ
Questions practice owners ask.
Do we need new software?
No. Kept works around the phone, calendar and booking systems you already use where supported.
Do we need a new phone number?
No. Kept can work with your existing practice number.
Can Kept book appointments?
Yes. Kept can use your availability and booking process to help patients book.
See what your practice is missing.
A free 15 minute audit of calls, inquiries, booking, and response. What we found and what to fix first.