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Patient Reactivation

Past patients and old inquiries pile up. Kept contacts the eligible ones, invites them back, and makes booking easy.

See it work

Who can Kept contact?

Sample

No visit in six months. One text back.

Sample demo with a working clock. Sample data. Nothing here texts a real patient.

Message 2 of 2
9:00am
  1. Last visit 6 months ago. Filler plan never finished.

    Mar 12
  2. Hi Maya, you started a treatment plan in March and never finished it. Want to book this month? Reply STOP to opt out.

Your turn. Choose what the patient replies.

What changes

What changes for past patients.

Your patient list holds months of consults that never booked, plans never finished, and patients who drifted. That list cost money to build and earns nothing sitting still.

Lists cleaned first

Dead numbers and past complainers removed.

Consent confirmed per list

Nothing sends without a basis.

Short notes, batched small

So every reply gets answered.

Opt-outs honored at once

The number is blocked on request.

Setup

Set up around your practice.

We configure everything around your practice before launch. You approve the wording, we handle the setup, then we test.

Step 1 of 5

The types of previous patients or inquiries you want to include.

The details

What it works with, and where it stops.

Works with your setup

Works from CSV exports, your CRM, or booking system history. No new database to learn.

Where it stops

Old lists revive at low percentages. As an example, 3 percent of 1,000 names is 30 visits. We report your measured rate.

FAQ

Questions practice owners ask.

Is this spam?

No. Consent-checked, batched small, opt out on every message, numbers blocked on request.

How old can the list be?

Up to two years typically. Older than that, we test a small sample first.

What do you need from me?

An export and one hour to approve the wording. That is all.

Can we choose who gets contacted?

Yes. You set the criteria for who is included and excluded.

Read the full FAQ

See how Kept would work for your practice.

Get a free 15-minute audit of your calls, inquiries, booking and response process. We will show you what we find and where Kept could help.