One price. Everything included.
$1,500
setup, live in 7 days
$497/mo
management, reporting, tuning
$4,970/yr
Annual option. 12 months for the price of 10.
$350/mo
Per extra location. First location full price. Extra setup quoted lighter.
Day one total: $1,997 ($1,500 setup plus $497 first month). Then $497 a month from launch day.
What the $1,500 setup covers.
- Clinic call flow, mapped to your hours and services.
- Voice agent configuration in your voice, approved by you.
- Missed-call text-back, live day and night.
- Enquiry follow-up across website and forms.
- Calendar and booking connection.
- Callback workflow with deadlines.
- No-show reminders and reschedule path.
- Win-back setup for opted-in lists.
- Review asks timed after visits.
- Full test matrix and 20 minute front-desk walkthrough.
- Owner reporting from day one.
Who this fits.
Best fit
Owner-led practices with calls and enquiries coming in, a schedule to fill, and reviews worth growing. At typical treatment prices, a single extra booked visit each month covers the retainer.
When to wait
If the phone isn't ringing yet, put budget into demand first. Kept pays off fastest once calls and enquiries are coming in.
During implementation.
- Days 1 to 2Inspect and set up calls plus enquiries. You approve the first wording.
- Days 3 to 5Booking, no-show follow-up, win-back lists, review asks. Front desk sees each piece.
- Days 6 to 7Full test matrix, 20 minute walkthrough, launch with reporting on.
After launch.
- Monthly report in plain figures: calls, missed calls caught, bookings, shows, reviews.
- Wording tuned where replies lag.
- One win-back round monthly to eligible patients, consent checked.
- Small tweaks included. Larger rebuilds quoted before work starts.
Not included.
| Ad spend | Your Google and Meta budgets stay yours, paid by you. |
|---|---|
| Carrier and software fees | Texting and any booking tools bill at cost, in your name. |
| New hardware | No phones or devices required. Nothing to buy. |
| Extra locations | First location full price. Each extra location $350 a month. Setup quoted lighter because extra sites reuse the backbone built in the first install. |
| Marketing | Ads, content, and websites stay with you or your agency. We own the follow-up after the click. |
Questions
Asked in every consult.
Will I need to replace my current software?
No, you keep everything. We sit around your calendar and booking system.
Does this replace my front desk?
No. Your team stays. It covers the gaps: missed calls, nights, busy hours, follow-up.
How quickly can this go live?
Target is 7 days. If we are late, billing starts on the day it actually goes live.
Do I need more patients first?
No, that's the point. This wins back the patients your ads already paid for.
What happens when someone calls after hours?
Voice answers, takes the booking, and moves to text. Nothing sits silent.
Can you work with my existing calendar?
Yes. We connect to what you use. Nothing gets replaced unless you ask.
What happens with past patients?
Eligible lists are welcomed back only with proper consent and opt out. Missing consent gets collected first through intake, site, and email, never assumed, never cold-texted.
Is this AI?
Voice and text replies are automated where your rules allow it: answering, wording, timing. Your team makes the judgment calls. Included where necessary, never sold separately.
How much does it cost?
$1,500 setup plus $497 per month, or $4,970 per year. Day one is $1,997 in total. One flat rate.
Is there an annual option?
Yes. $4,970 per year covers 12 months. Two months free. Detail in Terms.
What about extra locations?
First location full price. Each extra location is $350 per month. Setup is lighter because the first install builds the shared backbone: number, voice, wording, and integrations. Extra sites run on it.
Who is this for?
Owner-led practices with calls and enquiries coming in. If the phone already rings, more of those calls become booked visits.
When is the right time to start?
Once calls and enquiries are coming in. That is when Kept pays off fastest. Earlier than that, put budget into demand first, then come back when the phone rings.
What does the seven-day installation include?
Day 1 inspect. Days 2 to 5 set up voice, calls, enquiries, booking, callbacks, no-show follow-up, win-back, reviews. Day 6 test. Day 7 launch with reporting.