Timed asks after visits
Usually the morning after, when memory is warm.
Review Requests
Most patients won’t remember to leave a review on their own. Kept sends a review request at the time you’ve chosen, with a direct link to your review page.
See it work
What happens after an appointment?
Sample
A visit yesterday. An ask this morning.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 2 of 2
9:00am
- Yesterday
Visit completed, 4:30pm.
Hi Maya, how was your visit yesterday? Just reply here with any feedback.
Your turn. Choose what the patient replies.
What changes
What changes after every visit.
Patients compare ratings before they call. As an example, a 4.6 on 113 reviews can rank below a 4.9 with 1,446, even when your work is better.
Unhappy replies come to you
Routed privately before any public ask.
Happy patients get the link
A direct Google link. One tap.
Counts tracked monthly
Rating and count, reported honestly.
Setup
Set up around your practice.
We configure everything around your practice before launch. You approve the wording, we handle the setup, then we test.
Step 1 of 5
When patients receive the request after their appointment.
The details
What it works with, and where it stops.
Works with your setup
Triggers from your schedule or booking system. No app for patients to install.
Where it stops
We can't promise ratings or counts. We can ask for reviews. The rating comes from your care.
More from Kept
Everything else Kept handles.
Everything here is included with Kept.
Missed-Call Text-Back
Every missed call gets a fast path to booking.
See how it worksInquiry Response
No message sits unanswered overnight.
See how it worksCallback Handling
Every callback request captured, confirmed and logged.
See how it worksVoice Answer
Calls are answered in one ring, then booked or moved to text.
See how it worksNo-Show Recovery
No-shows get reminders and a way back.
See how it worksPatient Reactivation
Past patients invited back, with consent checked first.
See how it worksAppointment Booking
Two times offered, booked in one step.
See how it worksReporting
See calls, inquiries, bookings, callbacks and other activity in your monthly report.
See how it worksFAQ
Questions practice owners ask.
Is this review gating?
No. Everyone gets an ask. Sending unhappy patients to you first is normal service, not review gating.
Will Google penalize us?
No. Asking every patient once after a visit is standard practice. Check Google's current rules before you rely on this. Fake, bought, or incentivized reviews aren't, and we never touch those.
How many reviews per month?
Depends on visit volume. We report the count every month.
Can we choose the timing?
Yes. The ask fires when you say, usually the morning after.
See how Kept would work for your practice.
Get a free 15-minute audit of your calls, inquiries, booking and response process. We will show you what we find and where Kept could help.