Confirmations get answered
Timed asks with a confirm action.
No-Show Recovery
Kept sends reminders patients confirm, offers reschedule before the slot empties, and follows up after a miss so patients rebook.
See it work
What happens around a missed appointment?
Sample
A missed visit, rebooked.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 3 of 3
2:05pm
- 10:00am
Reminder went out yesterday. Confirmed by text.
- 2:00pm
2pm passes. The chair stays empty.
We missed you at 2pm. Everything alright? One tap to rebook:
Your turn. Choose what the patient replies.
What changes
What changes around every appointment.
An open 2pm slot cannot be filled at 2:05. Most no-shows are schedule problems, not rejections.
One-tap reschedule
Move the visit before it becomes a no-show.
Recovery inside minutes
A same-day text while rebooking is easy.
Recovered slots reported
Counted against lost ones, every month.
Setup
Set up around your practice.
We configure everything around your practice before launch. You approve the wording, we handle the setup, then we test.
Step 1 of 5
How reminders and confirmations fit the way you already schedule.
The details
What it works with, and where it stops.
Works with your setup
Sits beside your booking system and calendar. No migration, no retraining.
Where it stops
Some patients will always no-show. We shrink the share and recover the willing. We don't promise zero.
More from Kept
Everything else Kept handles.
Everything here is included with Kept.
Missed-Call Text-Back
Every missed call gets a fast path to booking.
See how it worksInquiry Response
No message sits unanswered overnight.
See how it worksCallback Handling
Every callback request captured, confirmed and logged.
See how it worksVoice Answer
Calls are answered in one ring, then booked or moved to text.
See how it worksPatient Reactivation
Past patients invited back, with consent checked first.
See how it worksReview Requests
Asks go out when you say, usually the morning after.
See how it worksAppointment Booking
Two times offered, booked in one step.
See how it worksReporting
See calls, inquiries, bookings, callbacks and other activity in your monthly report.
See how it worksFAQ
Questions practice owners ask.
Do reminders annoy patients?
We send short, timed reminders instead of repeated nudges.
Can patients reschedule themselves?
Yes, inside rules you set: how late, how often, which hours.
What counts as recovered?
A missed or moved visit that lands back on the schedule. Counted only when it shows.
When does the no-show text go out?
Within minutes of the missed appointment, while rebooking is still easy.
See how Kept would work for your practice.
Get a free 15-minute audit of your calls, inquiries, booking and response process. We will show you what we find and where Kept could help.