Find every patient you're losing.
Free. We inspect seven places patients disappear, then hand you the list, most expensive first. Think of last Saturday: the 9pm form, the Sunday call, the consult that never rebooked. We find each one. Keep it, fix it yourself, or ask us to install the fix in 7 days.
Google
How you show up when a patient searches, and what they see first.
Reviews
Rating, count, velocity, and how you read next to competitors.
Calls
What happens when nobody answers, including after hours.
Voice answer
Whether unknown callers get greeted and captured, or ring out.
Booking
Steps between interest and booked. Every extra step costs.
Response
How fast first replies go out, day and night.
Follow-up
What follows up the conversation when it stalls.
Patient journey
The full path from click to review, checked step by step.
The output
Your missed-patient list, with costs.
Each missed patient with its monthly cost and the fix order. Three pages, most expensive first.
Request the audit.
Two minutes. Your details stay between us, used only to run the audit.
- Day 1Book a time and share your website. We secret-shop your practice before the call: ring, form, DM, after hours.
- Day 2You get the list: every missed patient, what each one costs, what to fix first.
- Day 3A 15 minute call. Fix it yourself or hire us.
Questions
Asked in every consult.
Will I need to replace my current software?
No, you keep everything. We sit around your calendar and booking system.
Does this replace my front desk?
No. Your team stays. It covers the gaps: missed calls, nights, busy hours, follow-up.
How quickly can this go live?
Target is 7 days. If we are late, billing starts on the day it actually goes live.
Do I need more patients first?
No, that's the point. This wins back the patients your ads already paid for.
What happens when someone calls after hours?
Voice answers, takes the booking, and moves to text. Nothing sits silent.
Can you work with my existing calendar?
Yes. We connect to what you use. Nothing gets replaced unless you ask.
What happens with past patients?
Eligible lists are welcomed back only with proper consent and opt out. Missing consent gets collected first through intake, site, and email, never assumed, never cold-texted.
Is this AI?
Voice and text replies are automated where your rules allow it: answering, wording, timing. Your team makes the judgment calls. Included where necessary, never sold separately.
How much does it cost?
$1,500 setup plus $497 per month, or $4,970 per year. Day one is $1,997 in total. One flat rate.
Is there an annual option?
Yes. $4,970 per year covers 12 months. Two months free. Detail in Terms.
What about extra locations?
First location full price. Each extra location is $350 per month. Setup is lighter because the first install builds the shared backbone: number, voice, wording, and integrations. Extra sites run on it.
Who is this for?
Owner-led practices with calls and enquiries coming in. If the phone already rings, more of those calls become booked visits.
When is the right time to start?
Once calls and enquiries are coming in. That is when Kept pays off fastest. Earlier than that, put budget into demand first, then come back when the phone rings.
What does the seven-day installation include?
Day 1 inspect. Days 2 to 5 set up voice, calls, enquiries, booking, callbacks, no-show follow-up, win-back, reviews. Day 6 test. Day 7 launch with reporting.
Replays
Or see the work first.
Watch four compressed replays before you hand over a thing.