Calls arrive mid-treatment
Consult requests come in while the team is with patients and nobody can pick up.
Patient follow-up for medspas.
High value consults, repeat plans, review led choice. Built around how your patients actually book.
See it work
Watch it handle a medspa inquiry.
Sample
A missed call gets a reply.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 3 of 3
12:42
- 12:41
Incoming call from (512) 555-0148.
- 12:41
No answer. The caller hangs up.
Hi, sorry we missed your call. This is Lumen Aesthetics. Can we help you find a time?
Your turn. Choose what the patient replies.
What goes wrong
Where the visits get away.
Shoppers message every medspa
Botox and filler shoppers message several clinics and book with whoever replies first.
Plans stall after visit one
Nobody follows up, so treatment plans die after the first visit.
What changes
From missed to handled.
Missed calls get a text
The shopper hears back before dialing the next medspa.
Follow-up runs between visits
Treatment plans keep moving on their own, visit to visit.
Reviews build per injector
Review asks go out per injector, building each profile.
FAQ
Questions medspas ask.
Do you know medspa software?
We work around Mangomint, Zenoti, Boulevard, Vagaro, and plain calendars. No migration.
What about memberships?
Lapsed members get win-back messages with consent. Expiring credits get used, not refunded.
Other practices.
See what your medspas practice is missing.
Get a free 15-minute audit of your calls, inquiries, booking and response process.